Privacy Policy
Last updated: 20 July 2026

This Privacy Policy explains how Taran Managed Services Limited, trading as Taran (“Taran“, “we“, “us“, “our“), collects, uses and protects personal data when you visit www.taran.co.uk (the “Website“), contact us, or sign up to our updates.

Note on scope: this policy covers our website and general business enquiries. If you are a client, the personal data we process on your behalf while delivering IT support and managed services is governed by the data processing terms in your service agreement with us, not this policy.

1. Who we are

Taran Managed Services Limited, Registered in England and Wales, company number 15700062 Address: 61-62 Tempus Business Centre, Kingsclere Road, Basingstoke, RG21 6XG Email: hello@taran.co.uk Phone: Sales 01256 365980 | Support 0333 0040045

For the purposes of UK data protection law, Taran is the data controller for personal data collected through the Website.

2. What personal data we collect

We collect personal data in the following ways:

  • When you contact us (via our contact form, email or phone) — your name, email address, phone number, company name and the content of your enquiry.
  • When you sign up for updates — your email address and your consent to receive marketing communications.
  • When you use our client support portal (support.taran.co.uk) — account and contact details, and information relating to support tickets, provided under the terms of your service agreement with us.
  • Automatically, through cookies and similar technologies — such as your IP address, browser type, device information and pages visited. See our Cookies Policy for details.
  • When you apply for a role with us — if we advertise vacancies, any details you submit as part of an application.

We do not knowingly collect special category data (e.g. health or financial data) through the Website.

3. How we use your personal data, and our lawful basis

Purpose Lawful basis
Responding to enquiries and providing quotes Legitimate interests / steps prior to entering a contract
Delivering and managing our services to clients Performance of a contract
Sending you marketing updates (e.g. insights, service news) Consent
Improving and securing the Website Legitimate interests
Complying with legal and accounting obligations Legal obligation

Where we rely on legitimate interests, we’ve considered that our use of your data doesn’t override your rights and freedoms.

4. Marketing communications

We only send marketing emails to people who have opted in (for example, via our “Sign up for updates” form). You can withdraw consent at any time by using the unsubscribe link in any email, or by emailing hello@taran.co.uk. Withdrawing consent won’t affect any support or services you already receive from us.

5. Who we share your data with

We share personal data with trusted third parties who help us run our business, including:

  • IT hosting and infrastructure providers for the Website
  • Our email/newsletter platform
  • Analytics providers (see our Cookies Policy)
  • Our client relationship / support ticketing platform
  • Professional advisers (e.g. accountants, solicitors) where necessary

We require these providers to keep your data secure and only use it for the purposes we specify. We do not sell your personal data to third parties.

6. International transfers

Where any of the providers above store or process data outside the UK, we ensure appropriate safeguards are in place, such as the UK’s International Data Transfer Agreement or adequacy regulations.

7. How long we keep your data

We keep personal data only for as long as necessary for the purpose it was collected:

  • Enquiry and contact form data: up to 24 months if no client relationship results
  • Marketing/newsletter data: until you unsubscribe
  • Client and support data: for the duration of the service agreement plus any period required by law or our contract with you
  • Financial records: as required by UK tax law (currently 6 years)

8. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Have inaccurate data corrected
  • Have your data erased in certain circumstances
  • Restrict or object to our processing of your data
  • Receive your data in a portable format
  • Withdraw consent at any time, where we rely on consent

To exercise any of these rights, contact us at hello@taran.co.uk. If you’re unhappy with how we’ve handled your data, you also have the right to complain to the Information Commissioner’s Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF — ico.org.uk, 0303 123 1113.

9. Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse, consistent with our own cybersecurity practices as an IT services provider.

10. Cookies

The Website uses cookies to operate correctly and to help us understand how it’s used. Full details are in our Cookies Policy.

11. Children

The Website is intended for businesses and is not directed at children. We do not knowingly collect personal data from anyone under 16.

12. Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when it was last revised. Significant changes will be highlighted on this page.

13. Contact us

If you have any questions about this policy or how we handle your data, contact us at:

Email: hello@taran.co.uk Phone: 01256 365980 Post: 61-62 Tempus Business Centre, Kingsclere Road, Basingstoke, RG21 6XG