We have all suffered from hardware failure of our IT systems at some point in our lives. Hardware failure of IT systems is unfortunately inevitable, but with a hardware maintenance contract with Taran you can rest assured that when the inevitable does happen, you will have a qualified engineer guaranteed to be on site quickly to get your business back up and running with the minimum of down time and disruption to your business.
Hardware Maintenance Contracts
We can offer a range of 2 , 4 and 8 hour response maintenance contracts for your peace of mind ensuring that we will have an engineer on site within “your” timeframe to get you back up and running with the minimum of fuss.
Our hardware maintenance contracts cover all parts and labour for the equipment covered and include unlimited site visits for the duration of the contract, so all you will pay is one fee making it easy to plan your IT budget safe in the knowledge that you will have no nasty bills or surprises along the way.
When choosing your maintenance provider you need the confidence that they are not going to let you down when you need them most, a few pounds a year difference on the price of the contract pales into insignificance if they do not get your systems back up and running quickly and efficiently. Stop and think for a minute, how much would your business lose if the systems are down for a day?Put this into context against the price of a good maintenance contract and suddenly a few pounds on the contract either way is less important and the location of your maintenance provider and the confidence you have in them to deliver the right service is the deciding factor, every hour of system downtime is costing you money. If you have experienced much longer downtime than you would expect after a hardware failure then you need to think about switching maintenance provider.
If a maintenance contract is not for you we can also provide ad-hoc maintenance services on a chargeable basis to react as and when things go wrong.
We can offer quick response times and can stock a wide variety of parts to get your business up and running as quickly as possible.